THE Princess Bride

Reviews of THE Princess Bride

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  Io Jupiter Added September 26, 2017

  ★ ★ ☆ ☆ ☆
  I was really excited when I made a booking at the Penrith Bridal Service. I had gone to their website, and their range of bridal dresses impressed me, particularly the Australian designers (i.e. Holmes and Makin) they stocked. However upon my arrival I was greeted by my consultant Corinne who at first seemed quite friendly. And although my consultant obliged me with all the dresses that I chose to try on, she did it begrudgingly. She was very rough on getting the dress on and off, and when I had the dress on, she didn't assist me in carrying the train or pull back the dress in places so that I could get a good idea as to what the dress would be like once altered. She even rudely snatched the pen that my sister-in-law was using to make notes. It was probably the worse customer service experience I had in my whole wedding dress shopping (which is telling because I went to 6 different places). I was so disappointed in the experience that I booked another appointment with a store (Fashions by Farina) that stocked the dress that I would have bought from Penrith had Corinne been more accommodating. I'm so lucky that I didn't go with Penrith, because I ended up finding my dream dress at Fashions by Farina!

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